Business VoIP Resource Center
2016-04-21 15:08:53

What are the typical VoIP cost savings? We’ve published a whole study on how our average customer saves 55% when switching to VoIP. While the total amount of savings can depend by case, 99.99% of all customers see a reduction in their telecommunication expenses.

What does VoIP stand for? It stands for Voice over Internet Protocol. VoIP is a method of making phone calls through the internet similar to Skype, Viber, and Google+. VoIP service has existed since 1991 and businesses are replacing old-style phone lines every year to upgrade voice quality to HD Voice and get saving on their analog phone bills.

Which businesses are using VoIP? VoIP is being used throughout the world by small to medium business and large corporations because of its benefits and cost savings. VoIP is currently 60% of market share in 2015 and growing by 10-15% per year so if your business hasn’t switch it’s time to consider it this year. How can VoIP cost savings be so extreme? All you need is a phone and we include the Grandstream 2-Line Phone for free. Our infrastructure is built in the cloud to be efficient, secure, and scalable. We pass these savings directly to our customers.

The Mostly Known Benefits Are:

  1. HD Voice
    To be very simple, HD voice makes everything better. HD voice call delivers twice the sound of narrowband one, so there is more information provided for the brain to process. Although, it sounds like a bad thing, actually it is the opposite. Having more information to process, the brain is able to better comprehend, which prevents fatigue. Listen to what HD voice sounds like on our HD voice comparison.

  2. Voicemail to Email
    When listening to a voicemail on a desk phone, you’ll often listen to the entire message multiple times to catch every vital detail. If there are phone numbers, account numbers, credit card information, or other detailed data being left in the voicemail, you’ll have to listen to the entire voicemail many times in order to hear everything. Listening to your voicemails on your cell phone or computer gives you a time saving advantage, because you can easily rewind to certain parts of the message in case you missed a detail.

  3. Integration with CRM
    With CRM integration, you can expect accurate customer information to pop up from your CRM every time an incoming or outgoing call occurs. This information correlates the phone number of the customer and expedites the entire customer service process. With accurate information directly accessible, this type of VoIP integration saves time and makes customer service more efficient. Learn about VoIPLy's Salesforce VoIP integration

  4. Easy Management & Reporting
    Simply manage your entire hosted VoIP PBX system through a web browser and on your mobile device. Our detailed reporting also breaks out calls by extension, group, and phone number to give deeper insight on daily business activities.

Shea Georgetti is passionate about customer success and is the voice for our customers. He makes certain every customer takes advantage of our new features and resolves the clients concerns ASAP. Shea manages and mentors our clients with ongoing support to ensure consistency.
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